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Terms of service

Terms of Service – Staycation Stories

Welcome to Staycation Stories. By accessing our website, booking our services, or engaging with us through any platform, you agree to comply with and be bound by the following Terms of Service. These terms are designed to ensure a seamless, transparent, and premium experience for all our customers.

Staycation Stories specializes in curated travel experiences, including staycations, holiday packages, and related services. All bookings are subject to availability and are confirmed only upon receipt of payment (full or partial). We reserve the right to accept or decline any booking at our discretion.

Customers are required to provide accurate personal and travel details at the time of booking. Staycation Stories shall not be held responsible for any issues arising due to incorrect or incomplete information provided by the customer. It is the customer’s responsibility to verify all booking details, including travel dates, hotel information, and package inclusions, at the time of confirmation.

All prices listed on our website or shared via communication channels are subject to change based on availability, seasonality, and third-party vendor pricing. While we strive to maintain consistency, final pricing will be confirmed at the time of booking.

Staycation Stories acts as a facilitator between customers and third-party service providers such as hotels, transport operators, and activity vendors. While we carefully select our partners, we do not own or control these services and therefore cannot be held liable for any service deficiencies, delays, cancellations, or disruptions caused by them.

Cancellations, refunds, and rescheduling are governed by our Return & Refund Policy. By making a booking, you agree to those terms in full. Certain bookings, including promotional offers, peak-season reservations, and special packages, may be non-refundable or non-changeable.

Customers are expected to maintain appropriate conduct during their travel experience. Staycation Stories reserves the right to terminate services without refund in case of misconduct, inappropriate behavior, or violation of local laws or hotel policies.

We shall not be held liable for any loss, injury, damage, delay, or inconvenience caused due to circumstances beyond our control, including but not limited to natural disasters, weather conditions, government restrictions, strikes, pandemics, or unforeseen operational issues.

All content on our website, including text, images, branding, and design elements, is the intellectual property of Staycation Stories and may not be copied, reproduced, or used without prior written permission.

Staycation Stories reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services following any changes constitutes your acceptance of the revised terms.

By using our website and booking our services, you confirm that you have read, understood, and agreed to these Terms of Service.

For any queries or support, please contact us:
📧 support@staycationstories.com
📱 WhatsApp: +91-8770215345

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